I called, and after listening thru several minutes of recorded messages, I got to talk to a live person. After explaining my problem, the lady said she'd have a supervisor come by and look at the situation to see what could be done. She said the supervisor would call me with a report.
Within an hour, a gentleman called to say he'd looked at the driveway, and he could authorize a truck to come by and put some gravel in the low spots, filling-in a couple of feet from the street, if that would be satisfactory. He said if I wanted concrete apron or curb/gutter work, that was above his authority. The gravel was just fine I said, and I thanked him for his quick response.
Before long, there was a dump truck in my driveway dumping gravel and a crew smoothing it out. They did a very nice job and quietly left.
It took less than two hours from first phone call to completion. Thanks for a job done promptly and well.
Here is what the repair looks like.

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